File for ‘VoIP’ Category
How Network Speed & Duplex Settings Can Ruin Your Day (and your application performance)
Posted by: adamtedwards in: ● February 6, 2012
It never fails to amaze me how simple network configuration settings can affect application performance, especially the details that are so susceptible to human error. A global business services provider recently deployed PathView Cloud to monitor network performance between several contact centers. This customer uses VoIP to connect contact centers, and the desktop experience is [...]
Super Bowl XLVI…The Rematch
Posted by: timferg in: ● January 27, 2012
It’s a rematch four years in the making. On Sunday, Feb. 5, the AFC champion New England Patriots face the NFC champion New York Giants in Super Bowl XLVI (46) in Indianapolis, and Patriots quarterback Tom Brady will be looking to avenge his team’s loss at the hands of Eli Manning and his Giants that [...]
The Network Engineer’s Cheat Sheet for 2012
Posted by: kathleenisobel in: ● January 11, 2012
2011 could be considered the year that network performance management “came of age.” In this past year, IT and network managers in organizations of all sizes and industry segments have become aware — if they weren’t already — that the performance of the network is the foundation of user experience and business success. Why was [...]
Mixing Business and IT: Network Performance Prediction #2
Posted by: kathleenisobel in: ● December 29, 2011
The countdown to 2012 continues with Network Performance Management Prediction #2 – Mixing Business and IT! Productivity is dependent on a functioning network. If the phones are down, then so is business. Therefore, network performance solutions must provide actionable and easily understood information that can be interpreted by more than network engineers. Of course, there [...]
Bad Bandwidth: Network Performance Prediction #3
Posted by: kathleenisobel in: ● December 28, 2011
We’re counting down to 2012 with Network Performance Predictions! Inspired by an article by Matt Stevens, AppNeta CTO, we have pulled together three insights that will impact network performance management next year. So, prediction #3 is… Bad Bandwidth. Cheap bandwidth is great and getting cheaper all the time. However, an increase in the bandwidth does [...]
CEO Notes…the Roadtrip
Posted by: melvinjim in: ● December 9, 2011
How far is it from Cleveland to Toledo? Now I know… I had the pleasure of a quick 36 hour visit to Cleveland and Toledo last week. This was my first visit to both cities, despite the fact that my career in technology has taken me to remote corners of the world (most recently South [...]
4G Wireless Performance: Will You Support Me?
Posted by: adamtedwards in: ● November 29, 2011
Every major wireless carrier is racing to deploy 4G branded mobile data services. Although the mobile data user has been trained to lower his or her performance expectations, the wireless carriers are working hard to change that perception. Can 4G wireless services support real time applications like voice and video for the mobile office of [...]
CEO Notes…VOX Telecom off to a roaring start with PathView Cloud!
Posted by: melvinjim in: ● November 15, 2011
I spent last week with one of our newest, and most exciting partner, VOX Telecom in South Africa. It was an incredible trip! Matt Stevens (AppNeta CTO) and I arrived in Johannesburg (Jo-berg) on Saturday morning after a 15 hour direct flight from NYC (!). We were greeted by the VOX management team, and whisked [...]
Remote Network and Application Performance is Critical to MSP Growth
Posted by: kathleenisobel in: ● October 21, 2011
A Managed Service Provider’s survival is dependant on predictable and high-performing network and applications. End users will not pay for a faulty service. Period. Ensuring that a customer’s network maintains optimal performance is a full time job, especially with the implementation of new IP based services such as VoIP, Video, VDI or cloud services. Having [...]
Steve Jobs…The Third Act
Posted by: melvinjim in: ● October 12, 2011
There has been so much written about Steve Jobs recently that I really hesitated to be yet one more voice. I never met Steve but, like so many others, have seen the impact that his contributions have had on computing and communicating around the globe. Over the past few weeks, I have thought a lot [...]
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