Posted by: melvinjim in: ● April 14, 2011
Employees are accustomed to enjoying Internet radio services at home, and many no doubt access them at work without even thinking about it. But streaming audio over the company network basically amounts to continuously downloading an endlessly large file. To those sessions, add the viewing of YouTube, CNN, ESPN, millions watching the Masters and NCAA tournament online during business hours, plus some Skype online video conference calls, and even the most robust network can take a major performance hit.
Posted by: vtruong2 in: ● April 4, 2011
My frustrations peak when I am on campus and cannot access my school email. To put things into perspective, students at my school send more emails than text messages; you can imagine how much an 18-22 year old texts (hint: a lot).
Posted by: admin in: ● March 30, 2011
On a recent trial , I was working with a network engineer who works for a video conferencing services provider. Contrary to what I expected, they were not looking to solve a customer’s problem. This particular customer was concerned with their own internal Unified Communications platform. There were three core offices on the east coast, and a remote office in the UK. Once I heard we were dealing with UC over the WAN between remote offices, I thought “Jackpot! This is PathView Cloud’s forte.” This is going to be like a Shaquille O’Neal dunk at the Garden. However, in the words of Lee Corso, “Not so fast, my friend.”
Posted by: joshapparent in: ● February 3, 2011
Although we’re typically approached for troubleshooting assistance when there is noticeable performance degradation on a particular network path or application like VoIP, every once in a while, we catch a problem that the customer didn’t know existed!
Posted by: melvinjim in: ● January 24, 2011
Managing remote network sites?
Deploying distributed business services that are critically dependent on predictable network performance?
Caught up in the finger-pointing crossfire of frustrated end users?
Posted by: admin in: ● January 6, 2011
The lack of visibility into cloud services and the infrastructure they run on create a level of risk that many organizations are not ready to manage. However, this also creates a particular niche for service providers and IT resellers who can lead these organizations through the transition, and make a profit in the process! Traditional IT outsourcers and managed service providers are in a unique position to fill this requirement.
Posted by: nloek in: ● October 13, 2010
On September 29th, we experienced a large amount of poor call quality here at our Boston headquarters. Our sales team was unable to engage in communications and was quickly losing productivity. With the VoIP server hosted at our remote office in Vancouver, there could have been any number of reasons why this was occurring. However, PathView Cloud was able to provide our engineers with the full story before the sales team could even react.
Posted by: admin in: ● October 4, 2010
If you’re suffering from slow application performance, chances are you’re suffering from some degree of latency. As everyone knows, each computer has its own performance limits. With one too many applications, lag will result from the inability of the computer to process all of its inputs.
Posted by: admin in: ● September 21, 2010
Voice over IP, video conferencing, and virtual desktop infrastructure all rely heavily on high bandwidth, low latency networks to perform without hiccups and service interruptions. So how well does a network need to perform for each of these applications?
Posted by: admin in: ● September 16, 2010
According to Gartner, 95 percent of surveyed organizations plan to increase or maintain SaaS deployments, stating that cost savings are the biggest benefit for the appeal SaaS products. Unlike traditional applications that require a lump-sum investment and time to deploy into the business environment, SaaS offerings are broken into a subscription basis, favouring use by smaller businesses who may be without enough capital for a large organization wide purchase. Pricing also tends to scale with the size of the subscription purchased, or the size of the organization itself, resulting in cost savings from a ‘pay for what you need’ sales model. There are benefits for the organization hosting the SaaS offering as well. The recurring subscription fee allows for a predictable revenue stream, month to month.